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Session Booking Information and
FAQs
How to book a session
We ask for an electronic registration form to be completed for each participant before booking is confirmed. Please complete the enquiry form here on our website or message via our Facebook page and we will email to you a form at the earliest opportunity and, once completed, session availability will be discussed so that we can book a session for the first mutually convenient opportunity.
We run sessions 7 days a week all through the year, although mounted sessions take place on certain days only. These can be discussed when you enquire. We are based in Leicestershire, just outside Market Bosworth, but for safeguarding purposes, our exact location is only shared once a booking has been made.
All session leaders hold current DBS checks, have completed Safeguarding and First Aid training and are appropriately insured for the activities that take place.
Sessions are generally run on a 1:1 basis but we do have several families who bring siblings together. We can also accommodate groups of up to four participants for example a larger family or a group of friends. These may require a double session slot so please contact us to discuss these opportunities. We have also arranged “social sessions” between registered participants who we and parents/guardians feel may benefit from each others company.
FAQs
If you've got questions...
We’ve got the answers.
Anyone! We offer sessions to all children and young people who can benefit from spending time outdoors and interacting with our herd. We work with a vast range of young people who face all sorts of challenges and sessions are tailored to each individual
Yes. Please contact us via the Facebook page so that we can discuss your requirements. All of our policies are available on request
For unmounted sessions, there is no minimum or maximum age as the activities will be appropriate for the individual. For those wishing to ride then the minimum age is 4 years. There is no maximum as for riders as long as the height and weight criteria is met.
Yes please. Perhaps you have equine experience and would like to help care for the horses, maybe you enjoy gardening and could help maintain some of the landscaped areas or you might want to help us with administration tasks. We would love to hear from you.
Mainly, comfortable clothing that is suitable for the outdoors. For ridden sessions we recommend that, if the participant does not have riding attire, then either jogging bottoms or leggings are suitable alternatives. Jeans and shorts can cause discomfort when riding.
For health and safety purposes we do advise the following:
- No jewellery or long/acrylic nails as these can present a risk of injury
- No trainers, deck shoes or sandals/flip flops
- Wellies or walking boots must be worn when interacting with the horses and, for those wishing to ride, boots with a small heel. We have a selection of wellies and riding boots available to borrow but, as these are all donations, we can’t guarantee every size
- Riding hats are available to borrow. If you have your own and wish to ride then these must meet the current British Riding Club safety standards
- Gloves are always recommended when riding or leading horses
A full list of pricing is available by contacting us via direct message through our Facebook page.
How do I pay?
Payment is due at the time of the session either by cash or bank transfer. For those who receive funding and require an invoice/receipt we can easily accommodate this on request
We are occasionally able to offer fully funded sessions but currently do not have regular funding allocated so these are available on an adhoc basis. Please contact us via the Facebook page to enquire as to when these are available
Standard sessions are one hour long however we are flexible and other options can be discussed.
Sessions are tailored to the individual and so can include a whole variety of tasks such as grooming the horses, making their feeds, riding and/or handling the horses and learning all aspects of horse care. Some of our visitors enjoy actively exploring the open space during their session while others prefer a quieter, more relaxed time just bonding with the horses in a calm environment. Sessions can be very structured or we can “go with the flow” and let the young person lead us in what they would like to do as we understand that, for some, this may vary from session to session.
Yes. Ridden sessions are led by our British Horse Society qualified Coach and we can accommodate riders up to 5’8”/172cm and up to 12 stone/76kg
Yes. Sessions run all year round and we don’t tend to stop for the rain, wind or snow however, if the weather poses a safety concern then we will let you know in good time if we need to cancel.
Yes. We are accessible to both motorised and non motorised wheelchairs although, the entrance tracks are not tarmac so those using non motorised wheelchairs may find this slightly bumpy. The toilet facilities currently are not fully accessible to wheelchair users.
Yes, please ask the session leader for access to use this facility.
Yes, for their own session. They should just follow the guidance given by the session leader to ensure our Health and Safety protocols are met. We don't allow spectators who aren't with the participant to watch for safeguarding and privacy purposes. If you do arrive early for your session, please wait in the parking area.
Our session fees go towards the upkeep of the ranch but we also rely on additional donations to manage our herd of horses and ponies. We usually have a GoFundMe campaign running where donations can be made as well as an Amazon wishlist of supplies and equipment
We are grateful for any additional support and would love to work with some local businesses
Ready to book?
Arena Hire Available
Our beautiful 60 metre x 30 metre riding arena is available for hire for horse owners looking for an ideal training and schooling location.
Learn more about the ranch and our equine assisted learning sessions
We are based in Leicestershire, just outside Market Bosworth. For safeguarding purposes, our exact location is only shared once a booking has been made.
- Individually tailored sessions
- Friendly & experienced team
- Sessions available 7 days a week (riding on selected days)
- Relaxing countryside location
- Schools & groups sessions
- Open all year round
Get in touch today to find out more.
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Contact Us
- Market Bosworth, Leicestershire, United Kingdom
- 07496 360937
- ranchheartfelt@gmail.com
